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- Cancellation & Refund Policy
In order to change or cancel your subscription, please visit the Manage/Cancel Subscription(s) page.
Monthly Subscriptions
When cancelling a monthly subscription, all future charges associated with your subscription will be cancelled. You may notify us of your intent to cancel at any time; your cancellation will become effective at the end of your current billing period. You will not receive a refund; however your subscription access and accompanying subscriber benefits will continue for the remainder of the current billing period.
Quarterly Subscriptions
When cancelling a quarterly (3-month) subscription, all future charges associated with your subscription will be cancelled. You may notify us of your intent to cancel at any time; your cancellation will become effective at the end of your current billing period. You will not receive a refund; however your subscription access and accompanying subscriber benefits will continue for the remainder of the current billing period.
Annual Subscriptions
When cancelling an annual subscription, Parts Square does not provide refunds for subscription fees. If you were to change your plan (or deactivate your store) the remaining subscription costs you paid for would be applied as a credit to the store account and used to pay for future subscription costs.
We reserve the right to issue refunds or credits at our sole discretion. If we do issue a refund or credit, we are under no obligation to issue the same or similar refund in the future.
If you purchased your subscription through a third party, please refer to any terms and conditions provided to you in connection with purchase.
Free Trial Period
When cancelling a subscription during your free trial period, your subscription will be canceled and no charges will be made to your credit card. This only applies to cancellations before the free trial period ends, and your billing cycle begins. If you are charged at the end of your Free Trial, and then you cancel, your cancellation will become effective at the end of your current billing period. You will not receive a refund; however your subscription access and accompanying subscriber benefits will continue for the remainder of the current billing period.
One-Time Fees
When cancelling a subscription, you will not receive a refund for any one-time or upfront fees collected at the beginning of your subscription.