DMS / SMS INTEGRATION

Connect Your DMS or Shop Software to Your E-Commerce Engine

Parts Square integrates with dealer management and shop management systems so service, repair and parts sales stay in sync—online and in the bay.

Talk About Your DMS / Shop System See All Integrations

Dealers and independent shops live in their DMS or shop management system all day long. That's where ROs are written, labor is billed, and parts are added to jobs. Parts Square connects those systems to your parts catalog and e-commerce experience so that service and parts feel like one business, not two separate worlds.

TWO WORLDS, ONE SOLUTION

We Support Both Dealer DMS and Independent Shop Software

The automotive world splits roughly into two camps

Franchise / Dealer DMS

Large platforms that manage sales, F&I, service, and parts for franchised dealerships.

Independent Shop Management (SMS)

Cloud or desktop tools focused on repair orders, scheduling, and parts for independent service centers.

Parts Square is designed to connect to both types, using the most appropriate integration method for each.

SUPPORTED SYSTEMS

Examples of DMS and Shop Management Systems We Can Work With

We can integrate with many of the platforms commonly used across dealerships and independent shops

Dealer Management Systems (DMS)

CDK Drive / CDK Global
Reynolds & Reynolds RMS
Dealertrack DMS
Autosoft
Auto/Mate (DealerSocket / Solera)
VinSolutions and Similar CRM/DMS Ecosystems

Shop Management Systems (SMS)

AutoLeap
Tekmetric
Shopmonkey
Shop-Ware
NAPA TRACS
Mitchell 1 Manager SE
Other Independent Shop Tools

The exact shape of the integration depends on what each platform supports, but the objectives are the same: better parts visibility, fewer manual steps, and a smoother experience for your advisors and technicians.

DATA FLOWS

Data We Can Bridge Between Parts Square and Your DMS/SMS

Vehicles & Fitment

  • VINs and decoded vehicle details from ROs
  • Customer vehicle profiles (year/make/model/submodel)
  • Vehicle histories that can drive targeted parts recommendations

Parts & Catalog

  • Access to your full Parts Square catalog from inside the DMS/SMS
  • Via web link, embedded widget or lookup integration
  • Ability to push selected parts from the catalog into jobs, quotes or ROs

Orders & Invoices

  • Optional syncing of parts sales from the DMS/SMS into Parts Square
  • Online orders linked back to customer and vehicle records in your management system

Customers & Contact Info

  • Shared customer records for better marketing and follow-up
  • Enriched customer data (email, vehicle, purchase history) feeding into your CRM and ESP
REAL-WORLD WORKFLOWS

Real-World Workflows This Unlocks

Service Bay
Advisor-Driven Upsell

Service advisors use Parts Square's rich catalog and fitment to find upgraded or alternative parts (performance, branded, good/better/best) while building an RO in the DMS.

Self-Service Parts Ordering

Customers browse and buy parts on your Parts Square site, with data flowing back to the DMS/SMS so you can schedule install appointments or link the sale to a vehicle.

Unified History

See in one place which vehicles and customers are buying parts online vs in the shop, and what that means for future maintenance and sales.

Better Marketing

When vehicle and RO data are tied to website behavior and orders, you can run smarter campaigns: "You replaced your shocks last year—now here are complementary upgrades for your suspension."

CONNECTION METHODS

How DMS & Shop Software Integrations Typically Work

Because DMS/SMS platforms vary widely, we tailor each integration. Common patterns include:

Deep API Integration

For modern cloud shop systems that expose APIs, we can create two-way data flows for vehicles, customers, jobs and parts.

Link-Out + Data Share

For more closed systems, we use smart links, exports and imports to connect ROs and customers to online parts activity.

File / Batch Updates

In some cases we schedule nightly or hourly transfers of key data (customers, vehicles, parts sold) to keep reporting unified.

We'll work within the capabilities and policies of your DMS/SMS vendor while still giving your team meaningful benefits from the integration.

Service Bay ↔ DMS/SMS ↔ Online Store

Connect your service drive, parts counter, and online store so they finally operate as one business.

Make Your DMS or Shop System Part of Your E-Commerce Strategy

Your DMS or shop management software already knows your customers and their vehicles. Parts Square knows your catalog, vendors and e-commerce channels. Bringing the two together lets you sell more parts, provide better service, and market more intelligently—without asking your advisors or technicians to learn yet another system.

Talk to an Auto Parts Ecommerce Expert

Tell us where your business is today and where you want it to go. We’ll show you how Parts Square can connect your vendors, catalog data, and storefront into one system.

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Simple Pricing for serious sellers
Starting at $745 USD /mo
+ 2% of sales · No hidden fees
Volume discounts available
1
Book a Demo We’ll review your business and schedule a quick call to walk you through the Parts Square platform.
2
Get Your Custom Plan We’ll map out your vendors, data sources, and launch timeline so you know exactly what’s involved.
3
Launch in as little as 30 days Done-for-you setup and onboarding with dedicated support.
Done-for-you onboarding & data migration
2,000+ brands pre-integrated
Connect to major warehouse distributors
Clear, transparent terms